Refund & Cancellation Policy

Last updated: 2026-07-15 — Version 1.1

7-Day Cooling-Off Period

If you purchase Premium and change your mind within 7 days, we will refund the full amount — no questions asked.

Pro-Rata Refunds

After the 7-day window, we offer pro-rata refunds on the annual plan for the unused months remaining.

Not Eligible for Refund

• Partial-month usage after the 7-day window
• Free-trial periods
• Accounts terminated for Terms-of-Service violations

How to Request

Email support@tapetrail.com with your order ID. Refunds are processed within 5–7 business days to the original payment method.

Cancellation

Cancelling stops the next auto-renewal. You keep Premium access until the current billing period ends.